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We'll look at it and get back to you as quickly as we can. If you need to speak with someone sooner, phone us on 0800 808 106 during office hours (Monday to Friday, 8am-6pm)
If you’re new to Asteron Life, and want to provide your customers with our life insurance products, simply fill out the form below and we will get back to you as quickly as we can.
Once on board, we will set you up with the relevant logins and access to all our tools and resources.
You may also want to check out our FAQ's page to answer some of your questions.
For existing Asteron Life advisers, here are a few useful contact details for you:
New applications, returned requirements
and application updates
Increases & stepped to level
NewBusinessQuotes@asteronlife.co.nz
Decreases
AsteronConnect, BEN and Document Library
Support Base gives you quick and easy access to all the latest digital tools and resources available from Asteron Life.
You'll be able to access all the documents, reports and tools you need to help process new business, grow your existing client relationships and keep you and your business up-to-date.
Quick links:
24/7 online quote and application tool.
24/7 access to your clients' status and business pipeline.
A digital library with all the documents, forms and guides you need.
An easy online tool to keep track of your customers medical requests.
Stay up-to-date with your professional training requirements.
The Insurance Index helps identify key insights and shed light on the opportunities and challenges presented by life insurance policyholders.
Find our latest product enhancements.
If you have some questions or need to contact our team, we’re here to help.
| Category | Definition |
|---|---|
| AAA | An insurer rated 'AAA' has extremely strong financial security characteristics. 'AAA' is the highest insurer financial strength rating assigned by Fitch Ratings. |
| AA | An insurer rated 'AA' has very strong financial security characteristics, differing only slightly from those rated higher. |
| A | An insurer rated 'A' has strong financial security characteristics, but is somewhat more likely to be affected by adverse business conditions than are insurers with higher ratings. |
| BBB | An insurer rated 'BBB' has good financial security characteristics, but is more likely to be affected by adverse business conditions than are higher-rated insurers. |
| BB, B, CCC and CC | An insurer rated 'BB' or lower is regarded as having vulnerable characteristics that may outweigh it's strengths. 'BB' indicates the least degree of vulnerability within the range 'CC' the highest. |
| BB | An insurer rated 'BB' or lower is regarded as having vulnerable characteristics that may outweigh its strengths. 'BB' indicates the least degree of vulnerability within the range 'CC' the highest. |
| B | An insurer rated 'B' has weak financial security characteristics. Adverse business conditions will likely impair its ability to meet financial commitments. |
| CCC | An insurer rated 'CCC' has very weak financial security characteristics, and is dependent on favourable business conditions to meet financial commitments. |
| CC | An insurer rated 'CC' has extremely weak financial security characteristics and is likely not to meet some of its financial commitments. |
| SD and D | An insurer rated 'SD' (selective default) or 'D' is in default on one or more of its insurance policy obligations. The 'D' rating also will be used upon the filing of a bankruptcy petition or the taking of similar action if payments on a policy obligation are at risk. A 'D' rating is assigned when Fitch Ratings believes that the default will be a general default and that the obligor will fail to pay substantially all of its obligations in full in accordance with the policy terms. An 'SD' rating is assigned when Fitch Ratings believes that the insurer has selectively defaulted on a specific class of policies but it will continue to meet its payment obligations on other classes of obligations. An SD includes the completion of a distressed debt restructuring. Claim denials due to lack of coverage or other legally permitted defences are not considered defaults. |
Note: "+" or "-" may be appended to a rating to indicate the relative position of a credit within the rating category. Such suffixes are not added to ratings in the AAA category or to ratings below the CCC category.
The Reserve Bank of New Zealand (“RBNZ”) Solvency Standard for Life Insurance Business requires Asteron Life Limited (“Asteron Life”), as a licensed insurer, to disclose Asteron Life’s current Solvency Margin for each Life Statutory Fund from its most recent solvency return.
In its Interim Solvency Return filed with the Reserve Bank of New Zealand, Asteron Life Limited’s solvency position, as at 31 December 2024, was as follows:
| Asteron Life Statutory Fund 1 | Asteron Life Entire Insurer | |
|---|---|---|
| Solvency Capital | $800.06m | $809.45m |
| Adjusted Prescribed Capital Requirement | $736.07m | $738.34m |
| Adjusted Solvency Margin | $63.99m | $71.11m |
| Adjusted Solvency Ratio | 109% | 110% |
Check out our latest blogs for helpful insurance and lifestyle tips or inspiring stories, to help you and your customers get the most out of Asteron Life's insurance solutions
Now included at no extra cost with Asteron Life Disability Insurance, Trauma Cover and Cancer Cover.
Find out if your customers could benefit from this service.
Contact your BDM for more details.
Check out our latest training and profressional development resources, including webinars to keep you up-to-date with our products and relevant industry education.
Contact your BDM for more details.
97% of claims accepted and $112m paid to customers from
1/7/23 - 30/6/24
There are many things you can do quickly online. Otherwise give us a quick call on 0800 737 101 (8.30am-5pm Monday - Friday) and we'll take care of it.
Our policies can work together or stand alone, so ask your adviser to help get the right mix for your needs.
Good quality, impartial advice really is priceless. Talking to an adviser will help you focus on what's important to you, guiding you through everything from products to claims.
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