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Expertise & Heart – The Asteron Life Claims Philosophy
10 October 2023
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"Our Claims Philosophy centres around the customer. Our main aim is to ensure all claims are decisioned in a timely manner through efficient, empathetic and fair processes.” – Seema Bangera, Executive Manager, Claims and Customer Solutions, Asteron Life.
The Asteron Life Claims Philosophy is consistent and centres around our customers and the long-term business view and long-term benefit for customers, meaning we are there for them in the times they need us the most.
The team discuss how rewarding it is assisting customers with their claims and what really makes the Asteron Life Claims Philosophy so special, including the importance of working closely with customers and advisers to build trust.
The information in this article has been compiled from various sources and is intended to be factual information only. Full details of policy terms and conditions are available from Asteron Life Limited or your financial adviser. For advice on product suitability, please contact your financial adviser. While we take reasonable steps to ensure that the information contained in this article is accurate and up-to-date, it is subject to change without notice. Asteron Life Limited and its related companies does/do not accept any responsibility or liability in connection with your use of or reliance on this article.
